International Calling

Global communication solutions with transparent policies and destinations

Global communication network

Cloud Nine Technology provides reliable international calling services to businesses across Australia. Our service is designed to be both cost-effective and secure, with a focus on protecting our customers from potential fraud while maintaining connectivity to key global destinations.

Why We Restrict International Calling

In today's world of VoIP, customers are becoming more susceptible to fraud.

The main reason for fraud is to route calls to high cost destinations, this ends up costing clients a lot of money.

For this reason, Cloud Nine Technology will only allow specific destinations in its international route plans.

Additional destinations are available, however they are subject to approval. If you would like an additional destination, please email info@cloudninetek.com.au

Security and communication

Restricted International Route Plan

Below is a list of countries available for international calling through our service. Please note that some countries have restrictions on mobile numbers as indicated.

Asia / Oceania

  • China
  • Hong Kong
  • Indonesia
  • India (NO mobiles)
  • Iran (NO mobiles)
  • Japan
  • Malaysia
  • Singapore
  • South Korea
  • Taiwan (NO mobiles)
  • Oman
  • Pakistan
  • Saudi Arabia
  • Thailand
  • Vietnam (NO mobiles)
  • Qatar (NO mobiles)
  • New Zealand
  • UAE (NO mobiles)
  • Papua New Guinea (NO mobiles)
  • Myanmar (NO mobiles)

Africa

  • Zimbabwe
  • South Africa (NO mobiles)
  • Egypt
  • Kenya (NO mobiles)

North America

  • USA (no Alaska, Virgin Islands, Guam numbers)
  • Canada (+ mobiles, but no NWT numbers)

South America

  • Peru (NO mobiles)
  • Argentina

Europe

  • Turkey
  • Romania
  • Netherlands
  • Malta
  • Greece
  • UK
  • Belgium
  • Sweden
  • Spain (+ Premium 3451, 3480, 3490)
  • Switzerland (NO mobiles)
  • France (+ some mobiles but not all)
  • Germany
  • Ireland
  • Italy
  • Denmark

Additional Information

Rate Information

For detailed rate information on international calling, please contact our customer service team. We offer competitive rates for all destinations in our approved list.

Calling Procedure

To make an international call, simply dial the international access code (0011 from Australia) followed by the country code, area code, and the local number.

Quality of Service

Cloud Nine Technology ensures high-quality international calls through our premium network partners. We continuously monitor call quality to maintain excellent standards.

Contact Us

If you have any questions about our international calling services or would like to request additional destinations, please contact us: