Business Intelligence Reporting
Feature-Rich Reporting Platform for Comprehensive Business Analytics
Comprehensive Analytics Platform
In-Depth Reporting Across All Your Communication Systems
Business Intelligence Reporting is a feature-rich reporting platform that allows you to get in-depth call reporting from your CloudPBX, manage your Cloud Nine Mobile SIM usage, and even provide a very extensive view of your customers' Microsoft Teams environment.
Transform raw data into actionable insights that drive business growth and operational efficiency across all your communication channels.
Stand Out in the Market & Drive Growth
Stand OUT in the Market
Meet demand before your competitors with predictive analytics and market insights
Increase Your Revenue
Upsell to your existing customers with data-driven recommendations
Close More Deals
Innovative features like customer journey mapping accelerate sales cycles
Increase Your Profit
Add value to your existing and new sales with intelligent insights
Keep Your Customers Longer
Be the only provider they need for all of their communication solutions
Help Your Customers Grow
Lucrative tools that support cost efficiency and productivity improvements
Call Reporting Dashboard
Comprehensive Call Analytics at Your Fingertips
Access a powerful Call Reporting Dashboard where you can easily see all your Month to Month, Daily, and Top User reports. Get detailed insights into call patterns, usage trends, and performance metrics.
📊 Month-to-Month Reports
Track long-term trends and seasonal patterns in your communication data
📅 Daily Analytics
Monitor daily performance and identify immediate optimization opportunities
👥 Top User Reports
Identify your most active users and understand usage patterns
📈 Performance Metrics
Comprehensive KPIs and performance indicators for data-driven decisions
Incoming Calls Dashboard
Real-Time Statistics & Wallboard Display
Access almost real-time statistics displayed on your PC or Wallboard! Monitor incoming call volumes, queue performance, and agent activity with live updates that keep you informed of your communication system's current status.
Real-Time Monitoring
Live updates on call volumes, queue status, and system performance
Wallboard Display
Large screen displays for team visibility and performance tracking
Performance Alerts
Instant notifications for threshold breaches and performance issues
Comprehensive Reporting Solutions
CloudPBX Reporting
Comprehensive analytics for your cloud phone system
- Call volume analysis
- Extension usage reports
- Queue performance metrics
- Cost analysis and billing reports
- Quality of service monitoring
- Custom reporting dashboards
Mobile SIM Reporting
Detailed insights into mobile usage and costs
- Data usage tracking
- Voice and SMS analytics
- Cost optimization reports
- Device performance monitoring
- Usage trend analysis
- Billing reconciliation
Microsoft Teams Reporting
Extensive view of your Teams environment
- User adoption metrics
- Meeting and collaboration analytics
- Call quality reports
- Device usage statistics
- Productivity insights
- Compliance reporting
Advanced Analytics Features
Customer Journey Mapping
Visualize customer interactions across all touchpoints
Predictive Analytics
Forecast trends and anticipate customer needs
Performance Benchmarking
Compare performance against industry standards
ROI Analysis
Measure return on investment for communication systems
Drill-Down Capabilities
Deep dive into specific metrics and data points
Custom Reports
Create tailored reports for specific business needs
Transform Your Business Intelligence
Data-Driven Decision Making
Leverage the power of comprehensive analytics to make informed decisions that drive business growth, improve operational efficiency, and enhance customer satisfaction.
Actionable Insights
Transform raw data into meaningful business intelligence
Real-Time Decision Making
Make informed decisions with up-to-the-minute data
Competitive Advantage
Stay ahead of the competition with advanced analytics
Ready to Unlock Your Business Intelligence?
Transform your communication data into powerful business insights with Cloud Nine Technology